About Me

I am Asadul Islam, a dedicated and results-driven IT professional with over 6 years of hands-on experience in managing IT infrastructure. My core expertise spans across hardware maintenance, software configuration, networking, cybersecurity, and system security. I currently serve as a Executive in the IT department at Tech Max Ltd. (A sister concern of Sterling Styles Ltd.), where I am responsible for ensuring smooth day-to-day IT operations and infrastructure stability.

My role involves configuring and managing MikroTik routers for efficient LAN/WAN networking, setting up and troubleshooting NVR/DVR systems, and handling IP camera networks to ensure robust surveillance coverage. I also have practical experience with PABX and IP phone systems, access control, attendance management, and PA system setup. I am skilled in providing end-user technical support, maintaining IT inventory, and documenting procedures to enhance organizational efficiency.

In addition, I possess fundamental knowledge in 2D AutoCAD design and am comfortable working in demanding environments where quick thinking and multitasking are essential. I am a fast learner with a strong commitment to professional growth. I have completed certifications including Google IT Support and Google Cybersecurity Professional Certificates, as well as CCNA Routing & Switching training. I have also earned MTCNA, MTCSE, and MTCRE certifications, which further strengthens my technical foundation.

My strengths include clear communication, analytical thinking, and a proactive attitude toward solving complex technical issues. I am deeply passionate about exploring emerging technologies in cybersecurity, network administration, and cloud infrastructure, and I strive to bring high-quality, scalable solutions to the organizations I serve.

Personal Information

Name:

Asadul Islam

Birthday:

3 February 1999

Phone:

+880 1706927793

Email:

asadul.it@yahoo.com

Phone:

+880 1647865136

Degree:

B.Sc. in Computer Science & Engineering

Experience:

Over 6 years of experience in IT Infrastructure Management

Skills

IT Infrastructure Management

90%

Networking

85%

Technical Support

88%

Hardware and Security

92%

Surveillance and Telephony Systems

87%

Operating Systems

95%

MikroTik Configuration

90%

Basic AutoCAD Design

75%

Experience

Executive - IT

South East Textiles (Pvt) Ltd. (Knitting Unit) | 1st July 2023 to 14th February 2026

Installed, configured, and troubleshot desktops, laptops, and operating systems.
Managed and monitored IT infrastructure including hardware, software, and network systems.
Configured and maintained MikroTik Routers, Wi-Fi access points, and network switches.
Set up network file sharing, printer sharing, and configured network printers.
Installed and maintained NVR/DVR systems and IP cameras for CCTV surveillance.
Provided first-level IT support for hardware, software, and networking issues.
Administered Microsoft 365 services including email, OneDrive, and SharePoint.
Managed PABX, IP phones, and PA systems for internal communication.
Performed regular data backups and implemented recovery procedures.
Installed and updated antivirus software and performed system security checks.
Maintained IT asset inventory, software licenses, and related documentation.
Coordinated with vendors for equipment purchase, repairs, and AMC services.
Monitored server performance, optimized storage, and reduced downtime.
Developed and implemented IT policies and security guidelines.
Assisted new employees with account setup, email configuration, and orientation.

Support Engineer - IT

Interstoff Apparels Ltd. (Knitting Unit) | 1st August 2019 to 30th June 2023

Installed and troubleshot desktops, laptops, and operating systems.
Managed IT hardware, software, and networks.
Configured MikroTik Router, Wi-Fi, and switches.
Maintained file and printer sharing on the network.
Installed and monitored CCTV and IP cameras.
Managed PABX, IP phones, and PA systems.
Performed backups and security checks.
Maintained IT assets and licenses.
Coordinated with vendors for repairs and purchases.
Developed IT policies and guidelines.
Assisted new staff with IT onboarding.

Project Web Designer & Developer

Self-employed | Ongoing

Developing web applications using basic ASP.NET, C#, JavaScript, and MS SQL.
Designed and implemented a Doctor's Appointment Booking system with patient scheduling, online payment, and database management.
Creating modern, responsive UI using Bootstrap, HTML, CSS, and JavaScript.
Working on e-commerce platforms, integrating payment gateways, and optimizing database performance.

Education

Bachelor of Science (B.Sc.)

Sonargaon University | 2025

Department: Computer Science & Engineering (CSE)
Duration: 4 Years
Result: CGPA 3.75 / 4.00

Diploma in Engineering

Sylhet Polytechnic Institute | 2019

Department: Computer Technology
Duration: 4 Years
Result: CGPA 3.04 / 4.00

Secondary School Certificate (SSC)

Shajanpur High School | 2015

Group: Business Studies
Result: GPA 4.83 / 5.00

Services

IT Infrastructure Management

Managing hardware, software, and network systems to ensure smooth operations and high efficiency.

Networking & Troubleshooting

Network setup, Mikro-Tik configuration, LAN/WAN management, and troubleshooting for optimal performance.

System Security

Implementing security measures for networks and devices, ensuring data protection and system integrity.

Technical Support & Training

Providing comprehensive support and training to users, troubleshooting hardware and software issues efficiently.

Database Management

Database design, optimization, and management to ensure data integrity, security, and high availability.

Automation Solutions

Implementing automation tools and workflows to streamline business operations and reduce manual effort.

Portfolio

All
Technical Support
Design & Development

IT Infrastructure Management

Managed and maintained IT infrastructure at Interstoff Group, including hardware/software installation, networking, and security systems for over 6 years.

Networking & Technical Support

Experienced in Mikro-Tik configuration, LAN/WAN management, and troubleshooting hardware/software issues with a focus on improving network efficiency.

Surveillance System Setup

Configured and maintained NVR/DVR systems, IP cameras, and security protocols to ensure high-quality surveillance for multiple locations.

PABX and IP Phone Setup

Installed and configured PABX and IP phone systems for efficient communication, including internal and external calls management across different locations.

Doctor's Appointment Booking System

Developed a Doctor's Appointment Booking system with backend in ASP.NET, front end with CSHTML, C#, and JavaScript, and MS SQL for database management.

Attendance & Access Control System

Implemented and managed biometric attendance and access control systems, integrating with company databases for employee time tracking.

2D AutoCAD Design & Drafting

Created detailed 2D AutoCAD designs for architectural layouts, floor plans, and technical schematics. The project involved precise measurements and customization to meet client specifications for both residential and commercial spaces.